FAQ

Frequently Ask Questions

 

Distributorship

Who can take the Distributorship of Fine India?
How can I take distributorship of Fine India?
Are there any other payments required?
What are Product Mode and Policy Mode?
How can you give Bajaj Allianz life insurance policy?
How much is the minimum purchase amount to become a distributor of Fine India?

Joining Procedure

How can I join through Product Mode?
How can I make the payment for Product Mode?
How can I inform you about the payment for Product Mode?
How will I get the PVC for Product Mode?
How can I join through Policy Mode?
What is PVC?
What is Fine ID?
When I proceed from your join us page then it is asking for spill Binary Fine ID, what is it?
I don’t want to open my B leg now, I want to spill it under A leg from my direct Fine ID is it possible?

Important

Can I top up my purchase account?
Can I take refund of my purchase amount?
What is product voucher?
Who are verified Distributor of your company?
How can I take the printout of my agreement?
Is this program legal?
When can I take back my refund?
I want to transfer my fine ID, is it possible?

Business Plan

What is Promotional Income?
What is Direct Income?
What is Binary Income?
Do I need any special skills, education, or experience to join your business plan?
Can I take multiple joining?
How many Distributors can I sponsor?
May I introduce my family?
May I introduce people from other countries?

Pay Out

How often do I get paid my commissions by your company?
How will I receive my commissions?
Will we get the account transfer in all the banks?
I have already submitted my bank detail but still I haven’t got my payout where as every body has got?
How long should it take before I start to receive my Promotional Income of my Product Mode purchase?
How long should it take before I start to receive my Promotional Income of my Policy mode Purchase?
How long should it take before I start to receive my direct Income?
How long should it take before I start to receive my Binary Income?

SMS

Why you send SMS?
Why I am not receiving PVC on my mobile?
Why should I register my mobile number?
How can I register my mobile number?
I don’t want to receive PVC on my mobile, what should I do?
My mobile is registered but still I am not getting SMS when I login?
I have not logged in then why I am receiving SMS of it?
Why I am receiving SMS for a Fine ID which is not mine?
I don’t want to receive any SMS from your company, what should I do?
Every body is getting SMS of all the happening of the company, why I am not getting?
Why some time I don’t get SMS even my correct mobile number is being updated?

Login area

How can I change my address and other details?
How can I change my name?
How can I submit my PAN number?
How can I submit my bank details?
I forgot to enter my mobile number at the time of joining, now how can I update my mobile number?
How can I check my joining date?
How can I change my password?
I have forgotten my password, how can I retrieve it?

Expiry and Renewal

When my Distributorship will expire?
How can I renew my Distributorship?
What about my profits if my Distributorship expired?
What if I don’t renew my Distributorship?

Miscellaneous

What is spam?
How is my privacy protected?
I am sending fax, but I am not getting fax tone, now what to do?
I am calling your office numbers, but no body picks up the phone?
I am calling your specialized people mobile numbers, but why they are not responding?
I sent a mail, but why I didn’t get any reply from your company?
I sent a mail and even I have got your auto responder, but why I didn’t get any reply from your company?
What if I still have questions?


Who can take the Distributorship of Fine India?
Anyone who is over 18 years of age and serious about making money can take the Distributorship of Fine India.

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How can I take distributorship of Fine India?
There are 2 modes available for your joining, one is Product Mode and the other is Policy Mode. However to become a Distributor of Fine India, you have to buy a product of Rs. 10000.00 to Rs. 250000.00 from our product gallery or a policy from Bajaj Allianz. When you finish your joining procedure, you become a Distributor of Fine India hence you will be eligible to avail all the benefit mentioned in this website.

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Are there any other payments required?
No. Absolutely not!

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What are Product Mode and Policy Mode?
Product mode payment has been received for our products, where as for policy mode, Distributor will receive a policy of Bajaj Allianz Life Insurance Company Ltd. . and can avail the benefits of Fine India for a maximum of 5 years.

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How can you give Bajaj Allianz life insurance policy?
We have taken the corporate agency of Bajaj Allianz on our firm Fine India Investments.

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How much is the minimum purchase amount to become a distributor of Fine India?
The minimum amount of purchase to become Fine India Distributor is Rs. 10000.00, but to get the binary commission you must have a minimum purchase of Rs. 50000.00.

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How can I join through Product Mode?
To become a Product mode Distributor of Fine India, follow the given steps below:
1. Make the payment.
2. Inform us about your payment and requirement of PVC.
3. Get the PVC on your Email.
4. Click join us and follow the steps.

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How can I make the payment for Product Mode?
The best thing which you can do, transfer the amount online in our ICICI bank account either by net banking or by cheque. If you don’t have account in ICICI bank, then make the demand draft in favour of Fine Indisales Pvt. Ltd. Payable at Kanpur and send it to our postal address along with the "Product Mode PVC Application Form for DD Payments".
Our ICICI bank account details are as follows:
Account name: Fine Indisales Pvt. Ltd.
Account number: 628805016400.
Note:
1. don't deposit the cheques of other banks for clearance in any of our bank account as we don't accept clearance cheques, however if deposited by mistake then the PVC of those cheques will be given after 10 days of clearance.
2. don't deposit cash in any of our bank account as we don't accept cash, however if deposited by mistake then the PVC will only be sent when we will receive the original receipt of payment at our postal address along with the 2% penalty.

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How can I inform you about the payment for Product Mode?
In case of online account transfer, you have to fill "Product Mode PVC Application Form for Online Transfer Payments" which you can download from our download page and Fax it to our office number or you can also send a scanned copy of it to pvc@fineindia.net
In case of demand draft, you have to fill "Product Mode PVC Application Form for DD Payments" which you can download from our download page and send it to our postal address along with the demand draft.

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How will I get the PVC for Product Mode?
When your payment will be verified, you will get the PVC on your Email, as mentioned by you in the PVC Application Form. If your mobile is being registered with us then PVC will also go to your mobile through SMS so that you do not have to open your Email account each time.
If you don't receive our Email, then please check your Spam folder and also add our Email address to your addressbook to receive our Emails in your inbox.

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How can I join through Policy Mode?
To become a Policy mode Distributor of Fine India, follow the given steps below:
1. Make the D.D. in favour of Bajaj Allianz Life Insurance Company Ltd. Payable at Patna.
2. Get the proposal form from any Bajaj Allianz branch office.
3. Make a photo copy of Proposal form and fill it.
4. Take the signature of the applicant on the original empty proposal form.
5. Send the filled photo copy proposal form, signed original proposal form, and D.D. along with the age proof, ID proof, address proof, and passport size photograph to-
Swati Roy
Branch manager, Group and Alternate Channel
Bajaj Allianz Life Insurance Company Ltd.
101-102, 1st floor, Rajendra Ram Plaza, Exhibition Road.
Patna 1  (Bihar)
6. Fill the "Policy Mode PVC Application Form for DD Payments Sent to Patna" which you can download it from our download section and fax
it on our office number or you can also send a scanned copy of it to pvc@fineindia.net
7. PVC will be sent on your Email when your Policy will be accepted by Bajaj Allianz. Click on joinus link and follow the steps.
If you don't receive our Email, then please check your Spam folder and also add our Email address to your addressbook to receive our
Emails in your inbox.

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What is PVC?
PVC is a payment verification code which you get from us when your payment will be verified so that you can make your online joining yourself.

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What is Fine ID?
Fine ID is a unique identification number of your Distributorship through which you can refer new distributors as well as you can login to your purchase account with your password to check your business status online.

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When I proceed from your join us page then it is asking for spill Binary Fine ID, what is it?
That means you or your upline has already joined 2 Distributors under your Binary table, so now you have to spill this Distributor under any of your distributor. Check the Fine ID of your downline Distributors from your login area by clicking on genealogy and fill it there.

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I don’t want to open my B leg now, I want to spill it under A leg from my direct Fine ID is it possible?
Yes of course, When you have already opened your A leg and you don't want to open your B leg then proceed from the joinus page normally. Now our final registration page will be loaded, it will show the same binary sponsor Fine ID as direct sponsor Fine ID. Click on "spill" a new page will be loaded, enter the desired Fine ID where you want to spill and proceed further to fill rest of the form. .

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Can I top up my purchase account?
Yes. We also have a facility to Top Up your purchase account by any amount in multiple of 10000.00 and it will be effected from 1st of next month, so if you are a minimum purchase account Distributor , be alert to Top Up your purchase account to match your purchase by Rs. 50000.00 in the same month when you are going to be eligible for Binary income.

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Can I take refund of my purchase amount?
you can get 100% money back guaranty that means whenever you are dissatisfied from our company, you can refund your product voucher and get your full purchased amount back through our refund policy and your commissions is all yours, what so ever you had taken.

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What is product voucher?
Fine India will send a product voucher of the purchase amount to all verified Product Mode Distributor by which Distributor can redeem his/her voucher with the product from the company within 5 years from the date of purchase.

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Who are "verified Distributor" of your company?
Distributor has to take the printout of the agreement from the login section and after signing on all the pages, has to send to the company along with their copy of PAN and address proof to become a verified Distributor. Verification is must to receive the payout from the company, in case of delay in verification Fine India will hold the payout until the verification process is being done.

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How can I take the printout of my agreement?
You have to login in to your account and click on Terms & Conditions, in a new window an agreement with your name and address will be opened. Just take the printout from there.

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Is this program legal?
Yes of course! We always keep our eyes on legal issues so that company should not be involved in any illegal practices. Company has its own advisory panel, consisting senior legal consultants who are highly educated, well qualified, very experienced and extraordinarily specialized in their own fields.
We also have all the registrations and certifications to run our business fluently which can be found in our Legality section.

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When can I take back my refund?
You can apply for 100% refund just after next month of your purchase in between 20th and 24th of the month and we will process the refund on 5th of the next month to your bank account according to our refund policy. Note, refund can be applied from the company for the purchase of product mode only and for Policy Mode, refund will be as per the terms and conditions of Bajaj Allianz Life Insurance Company Ltd.

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I want to transfer my fine ID, is it possible?
No! Not at all, it can only be transferred to your nominee after your expiry.

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What is Promotional Income?
Promotional Income is the most important and fabulous part of our plan. Here you get Promotional Income each month whether you are an active distributor or inactive distributor, either you are successful in building your downline or you failed to join any distributor under you but still you will get announced Promotional Income each month.
Read More!

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What is direct Income?
Apart from the Promotional Income given to all distributors, direct promoter will get another 25% of the Promotional Income received by their direct down line distributor.
Read More!

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What is Binary Income?
You also get 1 x 1 unlimited Binary Income. You will get Rs 50000.00 on each purchase of Rs 500000.00 to your left side and Rs 500000.00 to your right side in case of Product Mode. Whereas Rs 20000.00 in case of Policy Mode.
Read More!

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Do I need any special skills, education, or experience to join your referral program?
No special skills, education, or experience are necessary.

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Can I take multiple joining?
No. Our system will not accept multiple entries however you can top up your purchase account as many times as you wish.

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How many investors can I sponsor?
You can sponsor any number of persons.

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May I introduce my family?
Yes, of course.

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May I introduce people from other countries?
No. You can’t do so in this program, because we will not send the products out of India.

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How often do I get paid my commissions by your company?
Our payout date for Promotional Income and Direct Income is 7th of the month and for Binary Income the date is 3rd of the month. We are running monthly payout system.

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How will I receive my commissions?
We follow the fastest payment mode which is online fund transfer, however if due to some technical reason it will not be possible for you then we will dispatch the multi city cheque or D.D. to your address. Banking and postal expense will be deducted from payout if applicable.

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Will we get the account transfer in all the banks?
No, core banking is necessary for account transfer facility however, we only give this facility to I.C.I.C.I. I.D.B.I. H.D.F.C. Exes, S.B.I. and B.O.B.

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I have already submitted my bank detail but still I haven’t got my payout where as every body has got?
Oh! That means you have submitted wrong bank information and it would had been transferred to some other account or it would be pending in bank’s suspense account. In this case you have to contact us to resolve your problem, however if it will be transferred to wrongly entered account number then we will not be able to help you. We strongly recommend you to be very careful when you are entering bank information and not to disclose your password to any body.

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How long should it take before I start to receive my Promotional Income of my Product Mode purchase?
We distribute monthly commissions so after one month you will have the announced Promotional Income in your bank account on 7th.

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How long should it take before I start to receive my Promotional Income of my Policy Mode purchase?
After approx. 2 month from your investment. When we get the commission from Bajaj Allianz, after acceptance of your policy, then only we can utilize the amount in the market. You can check from your login area about your status of your purchase account. However, our Promotional Income payout date is 7th of the month.

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How long should it take before I start to receive my direct Income?
We distribute Direct Income monthly so after one month you will have the announced commission in your bank account on 7th.

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How long should it take before I start to receive my Binary Income?
Just after a month, if you submitted the business on 30th January then on 3rd March you will receive Binary commission in your bank account.

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Why you send SMS?
We are paying for this service to provide our Distributors the best service as well as it also improves the security level in terms of password hacking etc.

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Why I am not receiving PVC on my mobile?
It is just because you have not registered your mobile number with us. When the registration procedure will be completed, you will automatically start receiving SMS of all PVC which will be sent to your Email address.

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Why should I register my mobile number?
If you want to receive SMS of all PVC sent to your Email address so that you do not have to open your Email each time when you are signing up a new distributor then only you have to register your mobile number with us, otherwise there is no need of registering your mobile number at all.

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How can I register my mobile number?
Go to join us page or login page and click on the register your mobile. Follow the step by step procedure mentioned over there to complete the registration.

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I don’t want to receive PVC on my mobile, what should I do?
Go to join us page or login page and click on the unregister your mobile. Follow the step by step procedure mentioned over there to remove your mobile number from our database.

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My mobile is registered but still I am not getting SMS when I login?
That means your mobile number has not been updated or wrongly updated in your profile. By registering your mobile number, you only get SMS of PVC sent to your Email address. Login to your account and check your profile and do the needful to update your correct mobile number

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I have not logged in then why I am receiving SMS of it?
This should be taken very seriously by you because it is clearly indicating that some body is using your password. That is why we strongly recommend that don’t disclose your password to any body and keep changing your password. Whenever it happens, the first thing which you should do is, login to your account and check your profile and change your password.

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Why I am receiving SMS for a Fine ID which is not mine?
Either you or one of your friends would had entered your mobile number at the time of joining new Distributor. However if this is not the case with you then inform us we will resolve your problem and a serious action will be taken against that Distributor.

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I don’t want to receive any SMS from your company, what should I do?
We don’t recommend this because you will miss many information which is beneficial for you, however you can contact us with your ID proof for the removal of your mobile number.

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Every body is getting SMS of all the happening of the company, why I am not getting?
It happens when your mobile number has not been submitted or wrongly submitted with your profile. Update your correct mobile number to receive SMS from us.

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Why some time I don’t get SMS even my correct mobile number is being updated?
It may happen some time because this service is not 100% accurate. We send all the SMS according to our program but some time it doesn’t reaches the subscriber due to many technical reasons. It is done by SMS service providers and no service provider can guarantee for 100% accuracy.

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How can I change my address and other details?
Just login to your account with your Fine ID and password and click on change profile, enter the details and then click submit.

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How can I change my name?
You can’t change your name however if there is some spelling mistake then call at our office numbers and ask them to correct the mistake.

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How can I submit my PAN number?
You have to send a copy of your PAN card to our office address to update your PAN number.

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How can I submit my bank details?
Just login to your account with your Fine ID and password and click on bank detail , enter the details and then click submit. It will not be visible immediately because it will be updated from the company as a security measure and it will be visible in the next 2 working days.

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I forgot to enter my mobile number at the time of joining, now how can I update my mobile number?
You have to send your ID proof along with your Fine ID and mobile number to the company and it will be updated within 2 working days.

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How can I check my joining date?
Just login to your account with your Fine ID and password and click on genealogy and then place your mouse on first image which represents your Fine ID, your joining date will be visible.

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How can I change my password?
Just login to your account with your Fine ID and password and click on change password , enter the new password and then click submit.

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I have forgotten my password, how can I retrieve it?
You can retrieve it from the option forgot password from login page. Just click on it and follow the steps.

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When my Distributorship will expire?
It will expire after 1 year from the date of your joining.

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How can I renew my Distributorship?
Before expiree of your Distributorship, you will have to pay Rs. 1100.00 to renew your Distributorship to get your Direct Income and Binary Income. Your purchase amount, Refund Policy and Promotional Income will not affect the expiree of your Distributorship. That means you just have to renew your Distributorship if you want to refer new Distributor and get Direct Income and Binary Income.

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What about my profits if my Distributorship expired?
If you failed to renew your Distributorship then you will not be entitled for the Direct Income and Binary Income. However if you pay the penalty of Rs. 5000.00 within a month of your expiree then you will start receiving both the income there after.

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What if I don’t renew my Distributorship?
If you will not renew your Distributorship then you will not get Direct Income and Binary Income but you will be receiving your Promotional Income regularly and it will also not effect your product refund policy.

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What is spam?
Sending out of unsolicited e-mail (bulk mail) with the Fine India name, any of our web site or e-mail addresses either directly, or indirectly to anyone that has not requested this information from you first; Post ads to news groups you are not allowed to; Messages posted to Usenet, message boards, etc. that are off-topic; We do not permit spamming in any form and other forms of Internet abuse to get referrals. Any Distributor that spam will immediately have their Distributorship terminated and will not receive any earnings.

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How is my privacy protected?
We do not sell or rent you personal information. From time to time, as a Distributor, You will receive our e-mail messages and our special offers available only to Our Distributors.

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I am sending fax, but I am not getting fax tone, now what to do?
It happens some time because of rush. Either the line will be busy or it will be on call waiting, you keep trying you will get the fax tone however if you are trying from more than 1 hour then kindly call our office numbers to resolve your problem.

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I am calling your office numbers, but no body picks up the phone?
Our office timing is between 10:30 am to 6:30 pm so call only in between the above mentioned hours, however if you are calling in between above mentioned hours then all our customer care executive would be busy, generally it happens on 10th, 20th, and last date of the month so you keep trying your call will be answered as soon as they will be free.

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I am calling your specialized people mobile numbers, but why they are not responding?
Our specialized people timing is between 10:00 am to 8:00 pm so call only in between the above mentioned hours, however if you are calling in between above mentioned hours then all our specialized people would be busy, so you keep trying your call will be answered as soon as they will be free.

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I sent a mail, but why I didn’t get any reply from your company?
That means, we have not received your Email. It happens some time due to spam filtration or spelling mistake while typing the Email address. First check the confirmation Email in your inbox  or spam folder which is an auto responder to confirm you that we have received your Email and if you don’t find our confirmation Email in your inbox or spam folder then kindly type our Email address properly and send it again. . However if you are typing it correctly then try to send it from some other Email address as it would be stopped by our spam filtering system.
If you don't receive our Email in your inbox, then please check your Spam folder and also add our Email address to your addressbook to receive our Emails in your inbox.

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I sent a mail and even I have got your auto responder, but why I didn’t get any reply from your company?
Please check your Spam folder and also add our Email address to your addressbook to receive our Emails in your inbox. However the Emails are generally replied within 2 working days. If it has not been answered in even 2 working days then register a complaint to our complaint department so that we can improve our service.

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What if I still have questions?
If your question is not answered here, please contact us. All questions will be answered within 2 working days.

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